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Locked

‎03-22-2022 07:57 AM

HP Recommended
Product: HP Pavilion - 15-cs3006tx
Operating System: Microsoft Windows 10 (64-bit)

Hey there, my laptop keeps shutting down when I am using this device on battery. At the exact percentage of 35%, the notebook keeps shutting down... I had done a reset via windows recovery. And currently, I am on windows 10. Because of lockdown I haven't used my device on battery and I did use on my battery and it doesn't get through 50% so I had not get that problem... But right now I need to get this thing out with me. And I am facing this problem when I have about 2 hrs of backup left but usual it could be about an hour. But this is still enough for me... Please help me to solve this issue. I had gone through some articles on hp support I had done my battery calibration and done a stress memory test on the battery. 

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