• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-22-2022 07:57 AM

HP Recommended
Product: HP Pavilion - 15-cs3006tx
Operating System: Microsoft Windows 10 (64-bit)

Hey there, my laptop keeps shutting down when I am using this device on battery. At the exact percentage of 35%, the notebook keeps shutting down... I had done a reset via windows recovery. And currently, I am on windows 10. Because of lockdown I haven't used my device on battery and I did use on my battery and it doesn't get through 50% so I had not get that problem... But right now I need to get this thing out with me. And I am facing this problem when I have about 2 hrs of backup left but usual it could be about an hour. But this is still enough for me... Please help me to solve this issue. I had gone through some articles on hp support I had done my battery calibration and done a stress memory test on the battery. 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.