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‎08-31-2024 03:05 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15m-ed0023dx

Hello. I received a notification pop up on my laptop that said I was eligible for a customer loyalty promotion on a new HP laptop because my current ENVY laptop no longer has the parts available for repair after 8/24/2024. But I don't know where I can be able to trade in my device or get a discount for other laptops?

Category:
1 REPLY 1

‎09-03-2024 07:34 AM

HP Recommended

Hi @Jo_ava28,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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