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Viraj0316
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Message 1 of 2
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Nvidia Drivers not updating

HP Recommended
Pavilion Power - 15-cb518tx
Microsoft Windows 10 (64-bit)

I tried to update nvidia drivers but mid installation the blue screen appears. I contacted Nvidia and we tried some methods but it's still the same. I shared msinfo32 file with them and they told me that GPU has error code 43. How do I resolve this?

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
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HP Recommended

@Viraj0316 

IF you're trying to install drivers from Nvidia, that is the issue -- as you should not be using those drivers.  Your laptop requires the drivers supplied by HP, not by Nvidia.



I am a volunteer and I do not work for, nor represent, HP
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