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‎09-02-2021 05:24 PM

HP Recommended
Product: 15-n096st
Operating System: Microsoft Windows 10 (64-bit)

Hello. My HP laptop 15-n096st came with windows 8 and with some oem softwares. I was able to  use OEM softwares after every recovery via recovery part but now I deleted recovery part and using Windows 10.  Is there any way that I could use oem products in Windows 10?  My PC has windows keys in its bios, can I have the oem keys in the same way? 

 

Regards, 

Category:
4 REPLIES 4

‎09-02-2021 05:49 PM

HP Recommended

@mech-eng 

 

Its specs

             https://support.hp.com/ca-en/document/c03924936

 

It came with

 

Symantec Norton Internet Security 2013 (60 days live update)
DTS Sound+
HP Connected Music
HP Coolsense
HP ProtectSmart
HP Connected ePrint
CyberLink Power DVD
Windows Live Essentials
7-Zip
Box ( 25GB of free cloud storage)

 

and few others. Do you know which ones you had before the upgrade ? 

 

You should tick to keep all user files/programs and Windows will keep all for you, a bit too late now.

 

Regards.

 

BH
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‎09-02-2021 06:41 PM

HP Recommended

and few others. Do you know which ones you had before the upgrade ? 

 

You should tick to keep all user files/programs and Windows will keep all for you, a bit too late now.

 

Regards.

 

I remember I was using "Norton" and "Power DVD". But shouldn't  have I had all the list since they come with the PC? 

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‎09-04-2021 04:35 PM

HP Recommended

@Banhien 

 

Can't I find demo keys at all? From bios or Norton's website etc? 

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‎09-05-2021 10:25 AM

HP Recommended

@mech-eng 

These third-party apps are special OEM-only versions that come only preloaded on the HP PCs.  If you reformat a drive or reinstall Windows, you will lose these and NOT be able get them back -- as the HP Recovery Media does not include these third-party add-ons.  Plus, the product keys associated with these are also only preloaded on the PCs;  these keys are not provided separately and if you contact the app suppliers, they will not have them because these are special OEM-only versions of the apps.



I am a volunteer and I do not work for, nor represent, HP
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