02-25-2019 12:43 PM
Bought the laptop a week ago from hp online shopping site. It said that the laptop includes office home & student 2016 and laptop also bears a sticker saying it's included but when I opened excel, office 365 opened and it's prompting me to buy license. How do I activate the already included office 2016?
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02-25-2019 01:42 PM
Included, Yes it probably is, so is Microsoft Edge I believe.
A prepaid Licence/Activation Key was included for Office?
To activate the already included Office 2016 contact Microsoft, or the original seller or just buy a Licence.
To create a document consider LibreOffice.
It is a Lo-Cost/No-Cost alternative.
Little Boy Blue, come blow your horn.
02-26-2019 08:45 AM
The Office versions generally included with HP PCs are trial versions and do not activate, as such.
But since you claim to have an actual paid version, your best bet really is to contact HP Customer Support to have them put you in touch with HP Tech Support to get this straigtenede out.
You paid extra for Office, so I see no point in throwing that money away to use an alternative -- free or not.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (650) 857-1501. Tech Support's number is 1 (800) 474-6836.
***Please mark Accept As Solution if my post solved your problem***
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