cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
adityaagrawal04
New member
6 1 0 0
Message 1 of 3
393
Flag Post

Solved!

Office Home & Student 2016

HP Recommended
HP Pavilion x360 - 14-cd0050TX
Microsoft Windows 10 (64-bit)

I bought "HP Pavilion x360 - 14-cd0050TX" which comes with Office Home & Student 2016 included. The laptop even has a sticker pasted on it. but when I am opening word 2016, I am not getting the option to activate Office 2016). There are two options:

1) Enter Product Key - it is not provided. I have cross-checked the box.

2) Sign in - when I am signing in using my outlook account using which I logged in, it says the account is not associated with this office product...

 

Please let me know how can I activate pre-included Office 2016?

1 ACCEPTED SOLUTION

Accepted Solutions
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 438
Message 2 of 3
Flag Post
HP Recommended

Hi@adityaagrawal04,Welcome to the HP Support Community!

 

Please contact Microsoft for activation 

Office Home & Student 2016

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 438
Message 2 of 3
Flag Post
HP Recommended

Hi@adityaagrawal04,Welcome to the HP Support Community!

 

Please contact Microsoft for activation 

Office Home & Student 2016

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

Was this reply helpful? Yes No
tajster
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

could you help or guide  by providing contacts details of microsoft contact details particular for this issue 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation