• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-12-2021 02:28 PM

HP Recommended
Product: Pavilion dv7t-7000 CTO
Operating System: Microsoft Windows 7 (64-bit)

My notebook/laptop was originally supplied with keys for a Windows 10 upgrade that I declined.  I would like to upgrade now.  How is it possible to acquire the old Windows 10 product key so I may upgrade my machine?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2021 02:24 AM

HP Recommended

Yes that looks correct.

 

Regards,

David

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎05-12-2021 02:49 PM

HP Recommended

Hi,

Do you have the Windows 7 product code?

You can use this to activate a clean installation of Windows 10.

 

Hope it helps,

David

Was this reply helpful? Yes No

‎05-12-2021 04:04 PM

HP Recommended

Oh yes.  Of course I have the code, at least I think it is the code they want.  So many possible IDs but I've saved most if not all.  To confirm should I use a third-party app to find my product code or is it easily uncovered?

Was this reply helpful? Yes No

‎05-12-2021 04:09 PM

HP Recommended

Would the code/ID look something like (X for alpha, # for numeric):

 

XXXXX-X#XXX-X#X#X-X#XXX-XX#XX

 

Was this reply helpful? Yes No

‎05-13-2021 02:24 AM

HP Recommended

Yes that looks correct.

 

Regards,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.