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HP Recommended
OMEN by HP Laptop 15-ce0xx
Microsoft Windows 10 (64-bit)

Hello everyone, I've got an OMEN laptop. As usual these gaming laptops series have a command center control to help in customizing and speeding up processes. I have opened the OMEN Command Center and got a notification that there is an update available. I clicked on the update button and on the right bottom corner it showed me on my screen that it is updating and will take several minutes. I have waited so long but still, at the command center, it is telling me there is an update as if nothing had been updated. I thought of restarting my laptop but still, it's the same issue. Any help, please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Bo3uf

Welcome to HP Forums,

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand there's an issue with the Omen Command Center,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you install the Omen Controller from the HP website or was it the HP Recovery manager?

While you respond to that, here's what you need to do:

 

The HP OMEN Command Center personalizes the game play experience through simplified access to custom settings.

This package is provided for supported computer models running a supported operating system: Click here to download the latest version.

 

If the issue persists, please download the original version from the HP Recovery Manager: Click here for instructions.

Hope this helps! Keep me posted for further assistance.​​​​​​​​​​​​​​

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Bo3uf

Welcome to HP Forums,

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand there's an issue with the Omen Command Center,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you install the Omen Controller from the HP website or was it the HP Recovery manager?

While you respond to that, here's what you need to do:

 

The HP OMEN Command Center personalizes the game play experience through simplified access to custom settings.

This package is provided for supported computer models running a supported operating system: Click here to download the latest version.

 

If the issue persists, please download the original version from the HP Recovery Manager: Click here for instructions.

Hope this helps! Keep me posted for further assistance.​​​​​​​​​​​​​​

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.