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- Re: Omen Gaming Hub is stuck loading forever, or crashes (un...

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08-30-2021 06:43 PM
Today, my OMEN Gaming Hub stopped launching properly. It either gets stuck on the loading screen forever, or it crashes while loading and gives the error titled "OmenCommandCenterBackground.exe - Application Error" which states "The exception unknown software exception (0xe434352) occurred in the application at location 0x00007FFFA81B4ED9.". I tried reinstalling and updating all drivers, uninstalling and reinstalling the Gaming Hub, rebooting my computer several times, and disabling quick start/fast boot. It's still doing the exact same thing.
This means I can't change my fan speeds, and it isn't automatically increasing to meet the heat demands when I play games, so my laptop overheats.
08-30-2021 10:11 PM
Please use Windows Store to upgrade to newer versison.
Regards.
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09-02-2021
12:28 AM
- last edited on
09-02-2021
12:09 PM
by
MayS
Hi,
You could go to link and download “OMENLogCollector.exe”: [content removed]
Then, execute it, it will generate 2 log files. Send both files to [content removed]
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