Open new document problem

[Sremac21]

Hellou,

I have a problem when i press right click and point cursor on NEW i need to wait 5 seconds before it open sub menu ( for creating new document, folder etc. ) , my laptop is brand new 4 days in work i have i5 8th gen , ssd pcie, 8 gb ram , and this shouldnt hapend. It hapends when its unpluged. When its pluged in everything works smothly.

Other question , fan is working for no reason while i am not doing anything or doing some very light work, can i solve this as well somehow ? 

Please help is really anoying me.

[WAWood]

@Sremac21 

Hello;
Allow me to welcome you to the HP Support Community!

As to the first, it sounds like you have a power plan set (by default) that cuts back on the power available to the PC when it is running on battery.  You should check Settings --> System --> Power --> Additional power settings to see which power plan your laptop is using when on battery.

As to the second, With a Win10 PC, you're going to experience a variety of problems not typical of the older PCs.

First is sluggishness. You may experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows.

Second is fan noise. That's directly related to fan speed, which is the result of processor heat, and WU is known to drive up the processor load -- sometimes to 100%. That can cause the fan to run loud and continuous for some time.

Third is disk usage. WU can easily force the disk usage to 100% and and keep it pinned there for some time. That's because it wrote WU files to the drive, then it turned around and read them, then it overwrote existing Windows System files. All of that takes a lot of disk usage to complete.

These processes are compounded by Win10 because new Win 10 patches coming out nearly every Tuesday. Since you can't stop Updates like you did with Win7, this means you're going to get updates, regardless of what you do.

To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) the most current Win10 version (as of 4/2/19) is v1809 Build 17763.437.

If yours is older than that, most likely WU is hogging your PC trying to update it.

Some folks have been told that resetting your PC will fix this. but, if you reset your PC, you only make matters WORSE! Why? Because you will reset Win10 back to the original version that came preloaded on the PC and that will restart Windows Update all over again.

To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance

If not, then WU is not the problem.

WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.