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- Re: Order Declined

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11-16-2020 08:08 PM
Hello,
I bought a HP Spectre x360 on 11/11/2020 for $1699.99 USD. I live in Australia and used PayPal to buy it. The address was to MyUs, a parcel forwarding service. The order was declined and when I called the company they said it was because they weren't accepting PayPal as a method of payment. The only problem is that it says the order is processing in my PayPal account and I was wondering when the money was going to clear and if I could do anything to speed it up.
Kind regards,
Jet
11-16-2020 11:55 PM
I'm assuming you mean to say you purchased the computer from HP.
In that case, you need to talk to the HP Store > Customer Service
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