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Order Declined

HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)



I bought a HP Spectre x360 on 11/11/2020 for $1699.99 USD. I live in Australia and used PayPal to buy it. The address was to MyUs, a parcel forwarding service. The order was declined and when I called the company they said it was because they weren't accepting PayPal as a method of payment. The only problem is that it says the order is processing in my PayPal account and I was wondering when the money was going to clear and if I could do anything to speed it up.


Kind regards,


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Message 2 of 2
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HP Recommended



I'm assuming you mean to say you purchased the computer from HP.


In that case, you need to talk to the HP Store > Customer Service



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