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Abi11
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Order for hp spectre x360

Microsoft Windows 10 (64-bit)

Hello Good morning am Abiola chatting you from Philippines, i ordered a hp spectre x360 from Philippines here with my visa card and to have it delivered to my brother in US as a surprise Christmas gift for him. Before my payments was accepted hp specifically directed me to My bank in Philippines i went to the bank and do everything possible to make the transactions works out and after all my stress i finally got it done and the payments was accepted by hp and they also message me, but my surprise was that hp declined my order without refunding my money and the truth is i just need to complete the order so that they can have it delivered to him because i owe him alot and am frustrated now with that hp attitudes and for not giving any genuine reasons and have also message them but they are not replying they are just sending automated messages for hours now.. please is there any solution you can offer me to make this transactions humanly possible and i will be glad for your help.. thank you and God bless you.. 

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Order for hp spectre x360

Hi @Abi11

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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Abi11
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Order for hp spectre x360

what can i do to make them accept the order and the payments

 

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