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‎11-19-2020 11:52 AM

HP Recommended
Product: Envy notebook
Operating System: Microsoft Windows 10 (64-bit)

For some reason my outlook will not receive or send mail.  I can still receive email  just fine on my phone so something is conflicting with my computer and the outlook program.  Has anyone had this problem.  I  have Windows 10 64 bit and Outlook 2013.

 

1 person had the same question
3 REPLIES 3

‎11-19-2020 01:27 PM

HP Recommended

@Mia77 

 

Microsoft Office 2013 (including Outlook 2013) is a product from Microsoft, not HP. But please try to Sync your email account

 

                   https://account.lfchosting.com/knowledgebase.php?action=displayarticle&id=182

 

Regards.

BH
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‎11-21-2020 01:23 PM

HP Recommended

Thank you for a response.  I have been researching this doing everything trying to make it work again.  I realize it is a microsoft program but in my research they said an HP update has caused some issues and I read how to research this and did what they said to try but I couldn't get that to work either.  

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‎11-23-2020 09:35 AM

HP Recommended

I am having the same problem. Have tried every trouble shooting method I can think of or find. Hopefully we will find someone who figured it out soon! Business is suffering......

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