Outlook express run time error

[VilmosVass]

In my outlook express I get a message  about a run time error. How do I fix this problem. It won't even open to read my mail.

[Tardis40]

Hi @VilmosVass,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with Microsoft Outlook getting a run time error. I will be glad to help you.

HP does not support Lookout, but here is a Microsoft link for "You receive an "A runtime error has occurred" message when you open the Outlook Today page"

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[MagnusLaird · Accepted solution]

1. Register two important Outlook files. Go to Start > Run and type regsvr32 OLE32.DLL
   Also, type regsvr32 inetcomm.dll  
   
   Then try to open OE.
   
   2. Check if folders.dbx file is corrupt.  With OE close, do search for folders.dbx and rename it to folders.old.
   
   The file is located in C:\Documents and Settings\<account name>\Local Settings\Application Data\Identities\<hexadecimal number>\Microsoft\Outlook Express folder. It is a hidden folder, so you have to unhide hidden folders and files to see it. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
   
   3. Check if DBX file is corrupt. Perform a repair with
   OE-Mail Recovery at http://www.oemailrecovery.com/inbox-repair.html   
2. Create a new Outlook Express identity.
   http://support.microsoft.com/kb/209169
   
   5. Repair or Reinstall Outlook Express. 
   http://support.microsoft.com/kb/318378
   
   Hope this helps!

[MagnusLaird]

Refer to the following thread for some possible solution. 

https://social.technet.microsoft.com/Forums/en-US/c76466a8-82ab-4667-8826-8d2849779ed7/how-to-solve-...

[VilmosVass]

Thank you all for your advice! The issue has been resolved.