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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Over heating

Create an account on the HP Community to personalize your profile and ask a question
10-19-2019 01:05 PM
The device is over heating after starting the device. The agency in Saudi Arabia claimed they dont have the required spare parts to repair the device eventhough i have contacted HP earlier and they assured that this problem is a factory defect.
10-21-2019 02:49 PM
@Shosha I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.