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Locked

‎05-18-2025 05:37 PM

HP Recommended
Product: HP 14s-fq0000 Laptop PC (9VN14AV)
Operating System: Microsoft Windows 11

i've been trying for a few days to install this update and my PC after downloading a percentage it gives ne error Install error - 0x80070002.

What can i do to fix.

2 people had the same question
1 REPLY 1

‎05-18-2025 06:51 PM

HP Recommended

The only suggestion I can offer would be to try the standalone update file from the Microsoft Update Catalog website.

 

May 13, 2025—KB5058411 (OS Build 26100.4061) - Microsoft Support

 

You want the 2nd file on the list.

 

Microsoft Update Catalog

 

If that doesn't work either hopefully the June cumulative update will when it comes out next month.

 

That will include whatever is in the May update as well.

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