• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-30-2021 02:32 PM

HP Recommended
Product: HP Notebook (N1v99PA#UUF)
Operating System: Microsoft Windows 8.1 (64-bit)

The device manager there is showing "unknown device" with the error code "PCI Bus driver missing (Code 28)". From where to install the driver. Please guide me.

Thanks.

ACPI\VEN_INT&DEV_3400

ACPI\INT3400

*INT3400

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2021 02:41 PM

HP Recommended

Hi:

 

See if this driver works for you...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71638.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-30-2021 02:41 PM

HP Recommended

Hi:

 

See if this driver works for you...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71638.exe

Was this reply helpful? Yes No

‎06-30-2021 02:52 PM

HP Recommended

Amazing, it works . Thank you so much

Was this reply helpful? Yes No

‎06-30-2021 02:54 PM

HP Recommended

You're very welcome. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.