PCI\VEN_10EC&DEV_B723&SUBSYS_2231103C&REV_00 windows 10 driver 2025

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Windows Network Diagnostics
Problems found
Wireless turned off Not fixed
Wireless turned on Completed

Issues Found
<Wireless is off Not Fixed
Wireless is on Completed
To enable wireless on this computer, use the button on the front or side of the computer or the function keys, if available.
Network Diagnostic Log
File Name: 14733151-CA79-46DF-BCCD-5E19A345F746.Repair.1.etl

Detection Details
Diagnostic Information (Network Adapter)
Details about the network adapter diagnostics:
Network adapter Wi-Fi driver information:
Description . . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Manufacturer . . . . . . . . . : Realtek Semiconductor Corp.
Vendor . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 2023.70.109.2018
Inf File Name . . . . . . . . . . : C:\Windows\INF\netrtwlane01.inf
Inf File Date . . . . . . . . . : Saturday, December 7, 2019 09:07:47
Partition Name . . . . . . . . . . : HP8723be.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_b723&subsys_2231103c
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostic Information (Wireless)
Details about the wireless connection diagnosis:
Information about the connection being diagnosed
Interface GUID: e003c207-1bb1-4da1-8360-f2216a9585ab
Interface Name: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Interface Type: Native Wi-Fi
Connection Event Diagnosed
List of Visible Access Point(s): 0 total items, 0 items displayed
Connection History
3 AutoConfig Identifiers
List of Visible Networks: 0 total items, 0 items displayed
Preferred Networks List: 0 items
2 AutoConfig Identifiers
List of Visible Networks: 0 total items, 0 items displayed
Preferred Networks List: 0 items
1 AutoConfig Identifier
List of Visible Networks: 0 total items, 0 items displayed
Preferred Networks List: 0 items
Diagnostics Information (Wireless Connection)
Details about wireless connection diagnostics:
For complete information about this session, see the wireless connection information event.
Utility Class: AutoConfiguration
Initialization Status: Success
Information about the connection being diagnosed
Interface GUID: e003c207-1bb1-4da1-8360-f2216a9585ab
Interface Name: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Interface Type: Native Wi-Fi
Diagnostic Result: Problem Found
Root Cause:
Wireless is Off
Detailed Root Cause:
Radio is Off (Hardware Button)
Repair Option:
Turn on Wireless
To enable wireless on this computer, use the button on the front or side of the computer or the function keys, if available.
Network Diagnostic Log
File Name: 14733151-CA79-46DF-BCCD-5E19A345F746.Diagnose.0.etl
Other Network Configuration and Logs
File Name:
NetworkConfiguration.cab
Page 2 of 2
Collection Information
Computer Name:
Windows Version:
Architecture:
Time:
DESKTOP-U59991V
10.0
x64
Saturday, September 20, 2025 10:45:13
Publisher Details
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version:
Publisher:
4.0
Microsoft Windows

What is written here is a very strange situation unfortunately my wifi button is turning on and off blue light. I turn airplane mode on and off but nothing happens to wifi. On the contrary when I turn wifi button on and off bluetooth turns on and off in the same way when I turn bluetooth on and off on the screen the blue light of my wifi button turns on and off. Could it be that bluetooth and wifi are conflicting?

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[resistencia]

I don't know if your Wi-Fi card is damaged or if you have network problems, but it's best to follow all these steps before clicking on the link.

HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

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Microsoft Windows [Version 10.0.19045.6332]
(c) Microsoft Corporation. Tüm hakları saklıdır.

C:\Windows\system32>netsh int tcp set heuristics disabled
Ok.

C:\Windows\system32>netsh int tcp set global autotuninglevel=disabled
Ok.

C:\Windows\system32>netsh int tcp set global rss=enabled
Ok.

C:\Windows\system32>netsh int tcp set global rss=enabled
Ok.

Unfortunately, none of these worked. As I said, I upgraded from Windows 8.1 Pro to Windows 10 Pro and there was an error with the drivers. They do not match. Also, the HP Support Assistant says that the hardware is up to date. It does not detect whether any hardware is up to date or not. I ask to add the product so that it can recognize it, but it does not add it either.
I said detect the device, it detected it, this is what happens when I say add device

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🔧 What You Need to Do for a Definitive Solution:
1. ✅ Install the HP Wireless Button Driver (this is very important!)

On some HP models, the F12 key (Wireless Button) requires a special driver. Without it, the Wi-Fi on/off signal will not work.

🔗 HP Wireless Button Driver (Windows 10 64-bit)

Download and install this driver.

Then restart the system.

After restarting, the F12 key should work for both Bluetooth and Wi-Fi.

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 What You Need to Do for a Definitive Solution:
1. 

 Install the HP Wireless Button Driver (this is very important!)

On some HP models, the F12 key (Wireless Button) requires a special driver. Without it, the Wi-Fi on/off signal will not work.

 HP Wireless Button Driver (Windows 10 64-bit)

Download and install this driver.

Then restart the system.

After restarting, the F12 key should work for both Bluetooth and Wi-Fi.

Chatgpt told me to do this, but I don't know where to download this driver.

[resistencia]

Is this 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71829.exe

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Unfortunately, this didn't work either. Could you give me a specific time and I can send you a link to AnyDesk so you can check what the problem is?

[resistencia]

I'm sorry, but we cannot provide remote assistance.  I think the Wi-Fi card is damaged. Check that it is attempting to connect to 2.4 GHz networks. 

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The problem is not connecting to networks, but the networks are not visible. This error does not occur when I install Windows 8.1 Pro, but this error occurs when I install Windows 10 64 bit. I wonder if downloading 32 bit will solve this problem or is there a special Windows 10 64 bit for my computer?