-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Hard reset steps:
- Make sure all the peripheral devices (including USB drive, external display, printer, and even power supply) are disconnected or removed.
- Power down your HP laptop.
- Turn it over & look for the battery compartment cover.
- Remove the screws with the screwdriver to take off the cover.
- Take out the battery gently.
- Press & hold the Power button for at least 15 seconds to drain residual electrical charge.
- Insert the battery correctly -> put back the cover -> tighten the screws.
- Press the Power button to reboot HP laptop.
- Select Start Windows Normally & hit Enter if you see a startup menu.
- Reconnect the peripheral devices to HP laptop one by one after successful startup.
Hope this helps.
Kind Regards,
NonSequitur777
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community