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HP Recommended
OMEN Laptop - 15-dh1005na

I log on to a game (In my case Sea of Thieves) and the game will run seamlessly for 10-15 minutes. Then the fps drops to around 21. The XboX app says i should be playing great. Can someone help me as I am really stuck right now.

1 REPLY 1
HP Recommended

Hello @Newbsterr1 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3Please report your results

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