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‎06-25-2022 07:44 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 IDS Base Model
Operating System: Microsoft Windows 11

Game Hub is only showing me "Balanced" performance option. Are there supposed to be other options in here? Screen shot included.

Jebcovet_0-1656164632678.png

 

Category:
3 REPLIES 3

‎06-25-2022 07:50 AM

HP Recommended

Hello @Jebcovet 

 

(1) Connect power charger

 

(2) Update BIOS

HP Consumer Notebook PC BIOS Update (88FF/8900/8901/8902/8912)

F.16 Rev.A13.0 MBMay 18, 2022Download

 

(3) Update Gaming Hub

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

 

(4) Reboot

(5) Test again ...

 

best regards

---

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‎06-25-2022 09:20 AM

HP Recommended

The bios was updated just 2 days ago, as was the Gaming Hub reinstalled. Maybe this laptop doesn't work with all of the Hub programs since it's a "Basic" model?

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‎06-25-2022 09:24 AM

HP Recommended

Hello @Jebcovet 

 

Take a look in the manuals or online help of Game Hub.

If you cannot find any informations, please contact HP Support.

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

Was this reply helpful? Yes No
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