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- Platform Power Management Capabilities:ACPI _CPC Object Fail...

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07-18-2025 11:50 PM
Ran cmd>powercfg -energy. Got 5 errors and 1 warning.
Average Utilization (%) | 17.15 |
Group | 0 |
Index | 1 |
BIOS seems to be uptodate and the firmware version is F.39. Still I get the same error
07-22-2025 07:04 AM
Hi @SSC_CM,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thanks for sharing the details. You’re seeing two main issues from the powercfg -energy report on your HP Laptop PC 14-d2000 (2D126AV):
1. High CPU Utilization (17.15%)
This means your system is using more power than expected when idle. It’s not critical, but it can reduce battery life.
✅ Fix:
- Open Task Manager (Ctrl + Shift + Esc).
- Sort by CPU usage and identify any background apps using high CPU.
- Disable unnecessary startup apps via Startup tab.
- Consider running: powercfg /batteryreport
to get a full battery usage report.
2. ACPI _CPC Object Failed Validation
This is related to power management features in BIOS/firmware. Even though your BIOS is up to date (F.39), HP Website only has F.38 listed as the latest driver. This error suggests a firmware-level ACPI table issue.
✅ Fix Options:
- Reset BIOS Settings:
- Enter BIOS (press F10 at startup).
- Choose Restore Defaults or Load Optimized Defaults.
- Save and exit.
- Check for Chipset Driver Updates:
- Go to the HP 14-d2000 driver page. HP Laptop 14s-dq2632TU (76B18PA) Software and Driver Downloads | HP® Support.
- Download and install the latest Intel chipset drivers and Intel Dynamic Platform and Thermal Framework.
- Check Windows Power Plan:
- Use Balanced or HP Recommended plan.
- Avoid aggressive third-party power plans.
I hope this helps.
Take care, and have an amazing day!
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Regards,
VikramTheGreat