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‎08-06-2021 03:26 PM

HP Recommended
Product: Probook 4540s
Operating System: Microsoft Windows 10 (64-bit)

my main issue is that my newly bought wired keyboard is not working properly. It includes typing 2 or 3 times when  I click it. Typing with this inconsistency is horrible and gaming is impossible. Another malfunctioning I have noticed is the wired keyboard never TOGGLES.  It only spams buttons if I hold buttons. It is an especially huge problem in games. I have been researching all internet from the FN button to driver problems. nothing helps.  expect I truly can not access FN settiings due to my main laptop keyboard is totally not working which I don't necessarily need if my wired keyboard works.  But due to that I also can't access BIOS to disable FN.  I have done a lot of research and it seems like my laptop forces keys to press 4-8x times.

Any help or ideas would be appreciated.

My laptop is Probook4540s

Bios updated recently

the main keyboard doesn't work except for numerals and a few arrow buttons

Category:
2 REPLIES 2

‎08-06-2021 11:33 PM

HP Recommended

@orxannazirov 

 

Can you use other USB port(s) ?

 

Regards.

BH
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‎08-07-2021 07:16 AM

HP Recommended

Hello  Banhien! Thank you for your response.

Changingg USB ports was the first thing I did.  I have tried all 4 USB ports exact  same problem  happenss(keyboardd spams ddoesnntt ttoogggle).   I  also triedd thihs kkeyboardd on aanootthheere llaptop. aanddd  it workkeeded fininne.

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