-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Portatil HP Pro x2 612 G2 Tablet que no se actualiza a WIN11

Create an account on the HP Community to personalize your profile and ask a question
10-27-2024 03:43 PM
Hello acording to pc health check app my laptop is not posible to move to win11. i wonder why the processor is not elegible since its a i5-7Y57 and in the list of WIN11 compatability there are processors older than mine. Any workaround? recomendation?
Solved! Go to Solution.
Accepted Solutions
10-27-2024 04:05 PM
Hi:
When I do a search of that processor on the Microsoft site, it does not show up on the list of supported W11 processors.
Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn
If you are interested in installing W11 24H2 on your PC as is, watch this video:
How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)
Download the W24H2 ISO file and use that (3rd option).
Download Windows 11 (microsoft.com)
You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.
You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.
Other than that, your PC will continue to get the monthly cumulative and other updates.
That's only a minor inconvenience to have continued OS support beyond October of 2025.
10-27-2024 04:05 PM
Hi:
When I do a search of that processor on the Microsoft site, it does not show up on the list of supported W11 processors.
Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn
If you are interested in installing W11 24H2 on your PC as is, watch this video:
How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)
Download the W24H2 ISO file and use that (3rd option).
Download Windows 11 (microsoft.com)
You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.
You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.
Other than that, your PC will continue to get the monthly cumulative and other updates.
That's only a minor inconvenience to have continued OS support beyond October of 2025.
10-28-2024 09:19 AM
f your Intel i5-7Y57 processor is marked ineligible for Windows 11, it’s likely due to Microsoft’s compatibility list prioritizing security and performance features present in newer CPUs. Windows 11 requires hardware that supports TPM 2.0, Secure Boot, and VBS, which are more fully integrated into Intel’s 8th generation and newer processors. Though older processors, like yours, can often handle the OS technically, Microsoft’s restrictions focus on ensuring stability and security for a consistent user experience.
Workarounds for Installing Windows 11:
Registry Edit: Microsoft has shared a registry modification method that can bypass CPU and TPM checks. By creating a LabConfig registry key, you can disable requirements for TPM 2.0 and Secure Boot, though this method may limit future updates.
ISO Installation: Manually installing Windows 11 from an ISO file can bypass compatibility checks, though you might still need to apply the registry edit to complete the setup.
Windows 10 Option: Since Windows 10 will receive updates and support until October 2025, continuing with it could be a stable choice, ensuring security and full feature support for the near future.
Be aware that workarounds may result in reduced stability or support, and future updates may not be guaranteed. For more specific guidance, refer to Microsoft’s support documentation.