• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-15-2024 05:03 AM

HP Recommended
Product: HP ProBook 450 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

For some time now, POWER MANAGER in Probook G7 has stopped working properly!

Everything was fine before, it worked properly??

Is there a solution to the problem??? Is it some kind of conflict with Windows update or another update.

I have updated everything about the HP computer to the latest versions, including BIOS, etc., etc. The HP computer's automatic diagnostics are all successful.

Nothing helped, Power Manager does not work, and does not manage the battery or the charging process.

The problem also occurs with many of my friends.

Please advise what is happening, why it does not work and whether it can be fixed.

Category:
7 REPLIES 7

‎11-15-2024 05:06 AM

HP Recommended

bartron_0-1731672341873.png

How to solve this ???HP-unsigned call process ???

Was this reply helpful? Yes No

‎11-15-2024 08:40 AM

HP Recommended

Hi @bartron 

 

 uninstalled the program and installed this version

 

3.1.18.0

https://ftp.hp.com/pub/softpaq/sp154001-154500/sp154179.exe

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-20-2024 01:28 AM

HP Recommended

It didn't help. Problem still the same.

"Call process without HP signature."

bartron_0-1732091247627.png

I don`t know why it is happening.

Was this reply helpful? Yes No

‎11-20-2024 01:33 AM

HP Recommended

HP Support Assistant also dosnt work.

bartron_0-1732091550487.png

 

Was this reply helpful? Yes No

‎11-20-2024 03:06 AM

HP Recommended

suddenly it helped. Thak you.

Was this reply helpful? Yes No

‎11-20-2024 03:07 AM

HP Recommended

Installation 

 

3.1.18.0

https://ftp.hp.com/pub/softpaq/sp154001-154500/sp154179.exe

 

Helped. Thank You.

Was this reply helpful? Yes No

‎11-20-2024 07:43 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.