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HP Recommended
HP DeskJet Ink Advantage 3790 All-in-One Printer

How can I reset the printer colors?

1 REPLY 1
HP Recommended

Hi @ofirb32,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

To reset or align the printer colors on an HP Envy 5070 printer, you generally need to go through a series of steps to ensure the colors are printing correctly. Here’s how you can do it:

1. Check Ink Levels:

Before resetting colors, make sure your ink cartridges are properly installed and have sufficient ink. Low ink levels can affect print quality.

2. Perform a Printer Self-Test:

This step helps diagnose color issues and might prompt you to realign or clean the printheads.

Access the Control Panel:

  • On the printer's control panel, press the "Setup" button (often depicted as a wrench or gear icon).

Navigate to Tools:

  • Use the arrow keys to select "Tools" or "Printer Maintenance".

Print a Diagnostic Page:

  • Select "Print Quality Report" or "Print Test Page". This page will help you assess the color alignment and quality.

3. Align the Printheads:

This process corrects any color misalignments.

Go to the Control Panel:

  • Press the "Setup" button again.

Find the Printer Maintenance Options:

  • Select "Printer Maintenance" or "Tools".

Select Align Printheads:

  • Choose "Align Printheads" or "Align Cartridges". The printer will print an alignment page and prompt you to insert it back into the scanner for alignment.

4. Clean the Printheads:

Cleaning the printheads can resolve issues with color quality.

Access the Maintenance Menu:

  • From the "Setup" menu, select "Printer Maintenance".

Choose Clean Printheads:

  • Select "Clean Printheads" or "Clean Cartridges". Follow the on-screen instructions. The printer will perform a cleaning cycle to improve color output.

5. Print a Test Page:

After alignment and cleaning, print a test page to check if the color issues are resolved.

Access the Control Panel:

  • Again, press the "Setup" button.

Select Print Quality Report:

  • Choose "Print Quality Report" or "Print Test Page" to evaluate color performance.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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