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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Problem Reaching Driver Page

Create an account on the HP Community to personalize your profile and ask a question
12-23-2023 01:09 PM
Hello!
I have a problem. I can not reach the prodcut/driver page of my laptop. The "Error 404" keeps coming back. After making an account and adding the laptop to my Dashboard, i can not open my Dashboard anymore. I get redericted to a feedback page.
The screenshot i have added shows the error i get after entering my serial number and product number. I have tried multiple Pc's and networks. Unfortunately, the error persists. The screenshot:
After installing a new SSD and reinstalling Windows, i need all the drivers. Could you resolve this? Thank you very much.
Solved! Go to Solution.
12-23-2023 01:49 PM
You are not alone. Please try
Regards.
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12-23-2023 02:03 PM
Thank you for answering! I have seen that post. Problem is, it might be a new laptop but the page was available a few days ago (Laptop is already a few months on the market). I have downloaded a few drivers but i need more to properly install the laptop.
HP Support Assistent is does not work. I mainly work with HP laptops and the Support Assistant only finds updates for Wi-Fi or bluetooth drivers..