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‎06-26-2020 07:31 AM - last edited on ‎06-26-2020 07:48 AM by Retired

HP Recommended
Product: PAVILION 15-AB035AX
Operating System: Microsoft Windows 10 (64-bit)

Earlier I had Windows 8.1 in my Notebook. But just one week ago my notebook got crashed. I tried to recover using Hp Recovery Manager but finally I had to reset my notebook and installed Windows 10 Home Single Language. All the HP Software were uninstalled so I tried to get the software from HP Driver Support but I could not find HP 3D DRIVEGUARD and also when I tried to install HP System Event Utility I got the error saying the registry value is not found. Also I could not find the B&O Play Audio Driver for my Hp Pavilion Notebook. Please Help me regarding this. HP PAVILION 15-AB035AX Serial Number- [edit] Product Number- N4G45PA#ACJ

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2020 07:44 AM

HP Recommended

Hi:

 

You can download the 3D driveguard software from the link below.

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

 

I would try a newer version of the system event utility than the one on your notebook's support page.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91504.exe

 

As far as the B&O Play audio software, that should be included in the Realtek audio driver package on your notebook's support page.

 

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

 

If you have already installed that, unfortunately, I wouldn't be able to help you with that issue.

View solution in original post

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1 REPLY 1

‎06-26-2020 07:44 AM

HP Recommended

Hi:

 

You can download the 3D driveguard software from the link below.

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

 

I would try a newer version of the system event utility than the one on your notebook's support page.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91504.exe

 

As far as the B&O Play audio software, that should be included in the Realtek audio driver package on your notebook's support page.

 

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

 

If you have already installed that, unfortunately, I wouldn't be able to help you with that issue.

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