Problem With Randomly Fluctuating Fan Speed

[brc61]

Hi all,

I bought this HP laptop a few months ago, and the past week I've noticed the fan acting strange though I'm not doing anything different, just browsing the internet.

I got a couple apps to monitor fan speed and cpu temperature. The temp changes slowly between 60 and 70 and from what i know thats pretty normal. The fan speed however will go from 0 to 3000 to 6000 RPM back and forth every couple seconds. Sometimes it will stay on 6000 RPM for like 30 minutes even when the temperature is low 60s. Likewise, sometimes it shuts off for a while even when the temp is higher. there doesnt seem to be any pattern.

I'm assuming it's a software problem? I've run virus scans and I've checked Task Manager but cpu is running at a fairly constant 10%. I tried going into the UEFI but there are no options for controlling fan speed.

I'm just at a loss. I'm afraid this will cause damage to my laptop or the fan will break or something so I'm really hoping someone can help me with this. Thank you!

[Echo_Lake]

@brc61

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

use the following steps:

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
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