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- Re: Problem win 10 installing AMD graphic driver

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01-08-2021 03:32 PM
Just upgraded my lap top from win 7 to win but after installation to win 10 says no graphic drive installed in your system
However i tried to find AMD drive for my pc but i founded nothing operating for win 10 for graphic drive
Please can someone guide me how to install graphic drive correctly
And show how to install it win 10
Im really so frustrated after tried many ways to install it and finally say no graphic installed
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Accepted Solutions
01-09-2021 10:28 AM
Sorry for the bad news, but you basically should NOT have forced Win10 onto your PC because it has an old technology known as Switchable Graphics -- in which the laptop has two different video chips and switches between them automatically. The ONLY drivers that will work properly with this are the HP drivers and HP does not have them for Win10 for your model PC.
Ordinarily, if working video drivers simply are not there, you will see something like "Basic Graphics Adapter" in the Device Manger but you are seeing the video chip drivers instead. So that implies that the Win7 drivers got retained and should be working. IF they are not, you are stuck.
I am a volunteer and I do not work for, nor represent, HP
01-09-2021 10:28 AM
Sorry for the bad news, but you basically should NOT have forced Win10 onto your PC because it has an old technology known as Switchable Graphics -- in which the laptop has two different video chips and switches between them automatically. The ONLY drivers that will work properly with this are the HP drivers and HP does not have them for Win10 for your model PC.
Ordinarily, if working video drivers simply are not there, you will see something like "Basic Graphics Adapter" in the Device Manger but you are seeing the video chip drivers instead. So that implies that the Win7 drivers got retained and should be working. IF they are not, you are stuck.
I am a volunteer and I do not work for, nor represent, HP