cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
AymanPT
Level 2
20 6 0 1
Message 1 of 2
96
Flag Post

Solved!

Problem win 10 installing AMD graphic driver

HP Recommended
Pavilion dv6
Microsoft Windows 10 (64-bit)

Just upgraded my lap top from win 7 to win but after installation to win 10 says no graphic drive installed in your system 

However i tried to find AMD drive for my pc but i founded nothing operating for win 10 for graphic drive 

Please can someone guide me how to install graphic drive correctly 

And show how to install it win 10

Im really so frustrated after tried many ways to install it and finally say no graphic installed

Screenshot_20210109_003112_com.android.gallery3d.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
Level 16
34,049 26,486 3,092 6,659
Message 2 of 2
Flag Post
HP Recommended

@AymanPT 

Sorry for the bad news, but you basically should NOT have forced Win10 onto your PC because it has an old technology known as Switchable Graphics -- in which the laptop has two different video chips and switches between them automatically.  The ONLY drivers that will work properly with this are the HP drivers and HP does not have them for Win10 for your model PC.

 

Ordinarily, if working video drivers simply are not there, you will see something like "Basic Graphics Adapter" in the Device Manger but you are seeing the video chip drivers instead.  So that implies that the Win7 drivers got retained and should be working.  IF they are not, you are stuck.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
WAWood
Level 16
Level 16
34,049 26,486 3,092 6,659
Message 2 of 2
Flag Post
HP Recommended

@AymanPT 

Sorry for the bad news, but you basically should NOT have forced Win10 onto your PC because it has an old technology known as Switchable Graphics -- in which the laptop has two different video chips and switches between them automatically.  The ONLY drivers that will work properly with this are the HP drivers and HP does not have them for Win10 for your model PC.

 

Ordinarily, if working video drivers simply are not there, you will see something like "Basic Graphics Adapter" in the Device Manger but you are seeing the video chip drivers instead.  So that implies that the Win7 drivers got retained and should be working.  IF they are not, you are stuck.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation