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hazelkate
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REinstall Hp Jumpstart

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HP 15s Du0110
Microsoft Windows 10 (64-bit)

I removed Hp jumpstart and I want it back again, how can I install it ? Your help is appreciated. Thanks.

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Riddle_Decipher
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@hazelkate You could use the HP Recovery manager to reinstall the HP Jumpstart that was originally installed on the computer at the factory.

NOTE: 

If your computer was configured to order, you might need to reinstall certain software programs using the specific software installation discs that came with your computer.

 

For business computers, the recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company's IT department or your local IT service.

NOTE: 

HP Recovery Manager was discontinued in 2018. Use Windows 10 File History to backup and restore your files. For more information, go to Backup and Restore in Windows 10.

Use the following steps to reinstall original software or drivers.

  1. In Windows, search for and open HP Recovery Manager.

    If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

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Riddle_Decipher
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hazelkate
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Hi @Riddle_Decipher , thanks for the reply. I tried searching for the Hp Recovery Manager but I cant find it. Where can I find Hp recovery manager ?

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Riddle_Decipher
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@hazelkate If it isn't available using the instructions I sent, I'll need to know if you've changed the OS or made any software changes to the device since you've purchased it?

If yes, the recovery manager may have been resolved, in which case, you'll need to either reinstall the factory image to get the software or I'm afraid that's just not available for download anymore.

Riddle_Decipher
I am an HP Employee

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