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‎05-28-2020 12:31 AM

HP Recommended
Product: HP Notebook - 17z-ca000 CTO
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP Notebook with 8GB of ram and I want to upgrade to 16GB instead of purchasing a new computer. The reason for my upgrade would be to utilize more memory on my computer as I have added new gaming apps. I was wondering where should I go to get the upgrade? However, I was thinking maybe it will be cheaper to do it from home, but I need help finding the right ram products to do the home install.. The laptop model is HP Notebook - 17z-ca000 CTO. Please some help me.

2 people had the same question
3 REPLIES 3

‎05-28-2020 08:05 AM

HP Recommended

Hi:

 

What model AMD processor does your notebook have?

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‎05-30-2020 08:27 PM - edited ‎05-30-2020 08:27 PM

HP Recommended

It says: AMD A9-9425 Radeon R5, 5 compute cores 2C+3G, 3100mhz, 2 core(s)

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‎05-31-2020 07:02 AM

HP Recommended

Below is the link to the service manual for you notebook.

 

The memory upgrade info can be found in chapter 1.

 

http://h10032.www1.hp.com/ctg/Manual/c05985614

 

Since your PC has the A9 processor, you can install a max of 2 x 8 GB of memory in your notebook.

 

This would be a compatible 8 GB memory chip for your model...

 

https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct14970571

 

The service manual also has the memory removal and replacement procedure (chapter 6).

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