cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
nava_niep
New member
2 1 0 0
Message 1 of 4
246
Flag Post

Ram and SSD speeds

HP Recommended
HP 245 G7
Microsoft Windows 10 (64-bit)

I got my HP 245 G7 with a 4GB, 3200mhz Ram built in. I added another 4GB 3200mhz stick to my PC. But both Rams are only running at 2400mhz. And since the pc has an Athlon 3050u processor, 3GB Radeon 3 graphics and 2 GB integrated graphics, the ram speeds will affect the system performance quite a bit. But the BIOS has no option which allows me to increase my ram speeds. The BIOS version currently installed is F.62 Rev.A. How can i increase my ram speeds? Also, I've installed a 2GB/s read speeds capable SSD which is only running at ~850MB/s. Are these Hardware limitations or will I be able to change something?

3 REPLIES 3
banhien
Level 20
Level 20
100,041 39,081 12,996 27,307
Message 2 of 4
Flag Post
HP Recommended

@nava_niep 

 

Page 1 of the manual says  it has

 

Two memory module slots (Ryzen processors)
Memory is non-customer accessible/non-upgradeable
DDR4-2400 dual channel support (Ryzen processors)
DDR4-1866 dual channel support (A6, E2 processors)
Supports up to 16 GB of system RAM in the following configurations:

 

You can install  2666MHz or 3200MHz RAM but it only runs at 2400MHz.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
nava_niep
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hey @banhien. Thanks a lot for your reply.

 

I just went through the manual. It has 4 AMD processors listed in it but not the one in my PC. Mine has an AMD Athlon Silver 3050u and a Bluetooth 5 chip, which is also not listed in the manual. My product number is 21Z04PA#ACJ, if it helps.

 

Was this reply helpful? Yes No
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,848
Message 4 of 4
Flag Post
HP Recommended

@nava_niep 

I don't know if your model laptop supports SATA 2 or SATA 3, but the latter has a limit of 6Gbp/s -- that's gigaBITS, not gigaBYTES.  So that's about 600MB/s -- a long way from the 2GB/s you claim the SSD supports.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation