Random beeping and mouse movement - synaptics touchpad driver problem?

[dtc3981]

Hi all,

For quite a long time I've been having periodic problems with my Elitebook 8470p, which began after I upgraded it to Windows 10. The symptoms - random beeping, the computer freezing up when that beeping is occuring, touchpad movement becoming unresponsive, and sometimes random cursor movement and clicking with both left and right mouse buttons.

I had come to the conclusion in the past (through searching forums) that the Synaptics Touchpad Driver was causing the problem. I uninstalled it, reverting to a standard PS/2 driver for the touchpad. Synaptics software still seemed to be running in the background, but after deleting the install folder for the driver, the problem seemed to go away for many months.

The problem recently came back - and it turned out that the Synaptics Driver had been automatically reinstalled by Windows. 

However, going through the same process of uninstalling, reverting to a generic touchpad driver, and deleting the synaptics install folder no longer seems to fix the issue. The beeping still occurs, and also the Synaptics driver seems to be rapidly reinstalling itself. But even before the driver reinstalls itself, the beeping problem occurs.

Can anyone offer any advice on what to try?

Best wishes,

David

[LVegas]

1 ) Did you check to be sure your computer is approved for Windows 10? While most can be upgraded some have issues.

2 ) If you can't stop Synaptics from auto installing, then try allowing it to install then disabling the process. That should stop the process from running yet keep Windows from reinstalling the driver. Every time Windows boots it checks for missing drivers and attempts to fix them.

Personally I hate the Synaptics touchpad driver on my Spectre Kaby Lake and have had no end of problems with it. HP even swapped my touchpad but the ghost touches are almost impossible to get rid of. I have mine as dumbed down to one notch above functional in order to make it tolerable.

As a disclosure, I moved to the HP from a MacBook Air and everything else is second choice.

[dtc3981]

Thanks for your suggestions

I've now prevented Windows from updating drivers automatically. But this hasn't prevented the beeping problem - I've tried totally uninstalling the Synaptics driver - and also installing an earlier version, but neither seems to prevent the issue.

HP seems to support this machine with Windows 10, (e.g. the drivers page lists Windows 10 as an option) - so I assume it is meant to be compatible. Either way, it's a bit too late for me to swap back to Windows 7 now I think (though I would probably try that, if it were possible)