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Windows 11 Support Center. -
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- Re: No drives can be found during Windows 11 clean installat...

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10-16-2023 06:38 PM
I have the same problem but I can't get the install program to find the driver. I extracted the driver to a folder and even put the files "loose" onto the win 11 install usb drive and it still can't find a driver so I can do the clean install. Does anybody have any suggestions? Please Help.
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10-16-2023 06:55 PM
Try the drivers that I zipped up and attached below.
Unzip the file and copy it to a USB flash drive.
When you are at the screen where Windows cannot find any drives, click on the Load driver option and browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next, and hopefully Windows will install.
That would be the only suggestion I can offer, other than using the HP cloud recovery tool to reinstall Windows.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
10-16-2023 06:55 PM
Try the drivers that I zipped up and attached below.
Unzip the file and copy it to a USB flash drive.
When you are at the screen where Windows cannot find any drives, click on the Load driver option and browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next, and hopefully Windows will install.
That would be the only suggestion I can offer, other than using the HP cloud recovery tool to reinstall Windows.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support