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‎06-27-2018 01:14 PM

HP Recommended
Product: Pavilion dv7
Operating System: Microsoft Windows 10 (64-bit)

After upgrading WIndows the Realtek PCIE CardReader no longer functions.

 

"The driver for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."

 

What problems? I have never had any.

 

Under Driver File details: File Version is 6.1.7601.28104 

THere is a further comment "Windows did not start this device becausit it can cause your computer to become unstable" . I have never had issues and this seems a bit like big brother if ther is no option to bypass this.

 

How do I resolve the problem?

15 people had the same question
16 REPLIES 16

‎06-27-2018 01:18 PM

HP Recommended

@ichbinwasichbin

 

Please use the following driver

 

   http://www.realtek.com.tw/Downloads/downloadsView.aspx?Conn=3&DownTypeID=3&Level=4&PFid=25&PNid=15

 

Regards.

BH
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‎06-27-2018 01:48 PM

HP Recommended

No good the driver refuses to install. AN Error (-5001 : 0x80070002) has occured while running the setup.

 

There were no other applications running.

 

Very disappointing that the Windows options to find a new driver cannot install an update automatically.

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‎06-27-2018 02:01 PM

HP Recommended

Hi, @ichbinwasichbin

 

See if this one works...

 

The Realtek USB and PCIe Media Card Reader Drivers enable the integrated media card slot in supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84713.exe

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‎07-08-2018 06:29 PM

HP Recommended

this driver installed ok, as far as I can make out but the SD Card and drive are still not seen. Inspecting the Device Manager and still shows the 'corrupt' driver. Disabled driver and tried again. still no joy.

Tried an external card reader which sees the drive but still refuses to read the SD card. The Compact Flash slot works.

 

Putting a card into the SD slot it recognises that ther eis something there but then issues the message "please Insert a disk into Removeable Disk (K:)" despite there being a card in the slot.

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‎10-05-2018 02:55 PM

HP Recommended

These links go to "404 Not Found Error"

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‎10-05-2018 08:43 PM

HP Recommended

Doesn't work.

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‎10-30-2018 12:04 PM

HP Recommended

Worked for me. Thanks!!! 

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‎11-10-2018 08:49 AM

HP Recommended

Try with this  new link:

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

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‎11-30-2018 09:02 AM

HP Recommended

This really helped me out. Cheers mate!

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