Received email from hp partner saying 'Claim Your HP NFT', is it a scam?

[ekopay]

Hello, I have received an email from 'hppartner@hp.com' which seemed legit by the look of it, showing my laptop serial number in it and saying that I won an NFT for my HP laptop. 

Email shows clearly my product name and serial number, that's why it seemed legit but on NFT collection it's asking to provide access to all assets, which is absurd for collecting an NFT. 

Can you confirm that this needs to be blocked? Also, you might want to notify all HP customers as there seem to be a data leak (email customers/purchased notebooks).

This shuld have high priority if email is not legit as it can damage a lot of people..  Screenshot of email:

[Dragon-Fur]

@ekopay 

Edits / Update

Our HP team is looking into the issue.

Treat the email as hostile.

Earlier message

I've sent an inquiry to our Moderators.

Should there be a response, look for a message here before the agent uses other methods to contact you.

Dragon Opinion 

Were it mine to do, I'd not even be tempted.

Smells_Like_Fish

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Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Raj_05]

Thank you @Dragon-Fur 
@ekopay We are working on identifying the validity of this mail, and we'll share an update, shortly.

Please bear with us!

[ferRX]

Hi @ekopay 

Yes, that email needs to be blocked.  It is a typical scam email.

• Security Concerns/Scams: The promotional messages mentioned above are often part of a scam operation, where bad actors spoof HP's domain to trick users into providing information. It is essential to be cautious of unsolicited messages promising free NFTs and to verify their legitimacy through official HP channels.

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

[Czestnut]

Thank you.  I got it too and came here to find out.  How did they get my model and serial number?

[Dragon-Fur · Accepted solution]

@Raj_05 

Thank you for looking into this.

@ekopay 

@Czestnut 

Treat the email as hostile, I think.

I do not know how the private information was harvested.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"