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‎05-21-2019 04:22 AM

HP Recommended
Product: 15q-by002AX
Operating System: Microsoft Windows 10 (64-bit)

I have purchased a new laptop from flipkart.com on 16th May 2019. When I am checking the warranty status of my laptop, hp support portal shows warranty expired. I have filed a dispute entry and uploaded the invoice of my laptop. But still there is no change in warranty status or no response from your end. What should I do? According to my knowledge warranty should start from the date of purchase. Please enlightened me. 

5 people had the same question
1 REPLY 1

‎05-21-2019 08:28 AM

HP Recommended

@Sanjib_Sarkar

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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