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‎11-12-2016 11:39 AM

HP Recommended
Product: HP ENVY m6-1205dx
Operating System: Microsoft Windows 10 (64-bit)

Recurring message AMD graphics driver installed or not working properly.  I have HP identify my HP ENVY m6-1205dx and there are only Windows 8 and 8.1 operating systems and neither has any drivers.  I am running Windows 10.  How can I download the AMD graphics driver?  I can't find any way to select drivers without going through the identification process.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2016 01:27 PM

HP Recommended

Terri7

 

Hello;

Allow me to welcome you to the HP forums!

This links to the drivers page for your PC:  http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-1200-Notebook-PC-series/5330543/model/535...

 

If it does not show Win8.1 when you open it, then click Change and select Windows 8.1 from the pulldown.


Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎11-12-2016 01:27 PM

HP Recommended

Terri7

 

Hello;

Allow me to welcome you to the HP forums!

This links to the drivers page for your PC:  http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-1200-Notebook-PC-series/5330543/model/535...

 

If it does not show Win8.1 when you open it, then click Change and select Windows 8.1 from the pulldown.


Good Luck



I am a volunteer and I do not work for, nor represent, HP
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‎11-16-2016 01:45 PM

HP Recommended

Thank you!  That was very helpful!

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