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rbt55
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Message 1 of 5
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Solved!

Reinstall Windows 10

HP Recommended
HPx360-11-ab011dx
Linux

I have an HPx360-11-ab011dx that I uninstalled the pre-loaded Windows 10 because the hard drive was too small to do a Windows 10 update. I did a clean install of a Linux operating system. I want to switch back to Windows 10, but I don't have the software code.

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Paul_Tikkanen
Level 21
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Message 2 of 5
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HP Recommended

Hi:

 

The W10 product key is in the BIOS.

 

You don't need the key in order to install W10.

 

You can also use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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Paul_Tikkanen
Level 21
Level 21
137,825 92,487 21,261 28,559
Message 2 of 5
Flag Post
HP Recommended

Hi:

 

The W10 product key is in the BIOS.

 

You don't need the key in order to install W10.

 

You can also use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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banhien
Level 19
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HP Recommended

@rbt55 

 

Please use the following link to create an installation media for Windows 10

 

          https://www.microsoft.com/en-us/software-download/windows10

 

then install Windows 10 to your machine. Windows 10 will use the product key/code in BIOS of your machine to activate.

 

The second option is to use the following way

            https://support.hp.com/us-en/document/c06162205

 

Regards.     

          

BH
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rbt55
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Thank you

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Paul_Tikkanen
Level 21
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137,825 92,487 21,261 28,559
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You're very welcome.

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