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HP Recommended

I’m having trouble opening the back cover from my HP notebook no matter how many tutorials I watch. I’m mainly doing it because I’ve gotten multiple on screen messages about replacing the battery.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP 15 Laptop PC

 

The bottom cover removal can be found in chapter 6..

 

There are also these service videos for how to remove the optical drive and bottom cover.

 

You have to remove the DVD drive first.

 

https://www.youtube.com/watch?v=g48C182QiCE

 

https://www.youtube.com/watch?v=tJXddvEkOr0 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

HP Recommended

I do know that. It’s Model 15-db0O64nr

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP 15 Laptop PC

 

The bottom cover removal can be found in chapter 6..

 

There are also these service videos for how to remove the optical drive and bottom cover.

 

You have to remove the DVD drive first.

 

https://www.youtube.com/watch?v=g48C182QiCE

 

https://www.youtube.com/watch?v=tJXddvEkOr0 

 

 

 

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