Request for keyboard driver for my hp pavilion 15-cs1001ne

[ANN2671]

hello! I am facing issues with my HP laptop keyboard ever since some repairs. After talking to Microsoft tech support they asked me to redownload/ update my keyboard driver through a member of HP support as they didn't seem to find my specific laptop's driver on the hp website. I need the keyboard driver for my HP pavilion15-cs1001ne. I need to use this laptop for at least a couple more years,

[Elohi_NR]

Hi @ANN2671,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Click here to find the drivers for your HP laptop and select your current OS to find the correct drivers. 

Hope this helps! 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[ANN267]

hello! I have followed this link and I don't see a keyboard driver under keyboard, mouse and input device drivers...

Is there any other way to download an updated driver for my laptop's keyboard?

[Elohi_NR]

Hi @ANN2671 ,

We apologize for the inconvenience. The issue seems to persist even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction via remote assistance to fix the issue. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!