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‎04-02-2022 03:02 PM - edited ‎04-02-2022 03:02 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought an hp omen 15 en1026ur laptop today, it was indicated on the website of the online store that it has RGB backlight at the keyboard. But when I downloaded omen light studio, it wrote that rgb backlight is not available for my device. Please tell me if there is a backlight in this rgb laptop, and if there is, how to turn it on and why the program shows incorrect data.

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2 REPLIES 2

‎04-02-2022 06:36 PM

HP Recommended
@kutinleo wrote:

I bought an hp omen 15 en1026ur laptop today, it was indicated on the website of the online store that it has RGB backlight  ....

@kutinleo 

 

Where did you see that ? Its officially specs

 

         https://support.hp.com/au-en/document/c06859130

 

Can you see similar to the following image when opening it the FIRST time ?

 

                       banhien_0-1630448639970.png

 

>>>>> it wrote that rgb backlight is not available for my device

Well, that could be true.

 

Regards

 

 

BH
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‎04-03-2022 12:20 AM

HP Recommended

kutinleo_1-1648966652957.png

I have such an inscription in this application. I forgot to clarify that my model is not on rtx 2060, but on rtx 3060. Perhaps some drivers have not been installed?? How can I know for sure if I have a multicolored backlight?

 

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