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HP Recommended
HP Chromebook 11 G9 Education Edition (2J6E0AV)
Microsoft Windows 10 (64-bit)

Firstly please ignore the product name in my profile because I cannot find the correct HP product and that's what comes up when I enter the serial number..

After replacing a defective hard drive and reinstalling Windows 10 the built in SD card reader in my HP Laptop Model:15-e005TX does not work,

Numerous support forums say to download the SD reader driver but I cannot find my model of laptop on the HP driver site.

Can anyone tell me where to get a driver for the built in SD card reader, and how to install it.

Here's the machine details

Serial: [personal info removed]
Product: E3A54PA#ABG
Model:15-e005TX
Microsoft Windows 10 Home
Version 10.0.19054 Build 19054
System Name DESKTOP-FDHBBMK
System Model HP Pavilion 15 Notebook PC

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP does not support your notebook with W10 drivers.


The only suggestion I can offer would be to try the W8.1 SD card reader driver from your notebook's support page.

 

It should work on W10:

 

HP Pavilion 15-e005tx Notebook PC Software and Driver Details

View solution in original post

3 REPLIES 3
HP Recommended

HP does not support your notebook with W10 drivers.


The only suggestion I can offer would be to try the W8.1 SD card reader driver from your notebook's support page.

 

It should work on W10:

 

HP Pavilion 15-e005tx Notebook PC Software and Driver Details

HP Recommended

Thanks Paul, that worked perfectly. 

Sorry I had to bother you rather than being able to find my device on the HP drivers and software site.

Best regards Phil

HP Recommended

You're very welcome, Phil.

 

You can't find the driver support page by going through the HP support site because the model series has been retired. 

 

But if you do a general internet search by your PC's model number, you can find the driver page that way.

 

Cheers,

 

Paul 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.