01-27-2017 02:25 AM
I'd like to safely uninstall all MCAfee products on my new laptop as I need to run another AV system supplied by my company. Even with my administrator level access it is not allowing me to uninstall it from Program files/apps. When I try to activate Windows firewall it says this feature is controlled by MCAfee. I cannot find the settings to deactivate MCafee 😞 I also read that uninstalling MCAfee could lead to loss of WIFI?
Surely we should be able to choose our own AV system when purchasing an HP product?
I'd therefore really appreciate step by step instructions from HP on how to safely remove all MCAfee products and would recommend making this easier for users to do - we should have a choice 🙂
Solved! Go to Solution.
01-27-2017 09:32 AM
Have you tried the mcAfee "Consumer Products Removal Tool"?
Good old Windows Programs and Features in the Control Panel should also remove McAfee. Reboot after removal and have an alternate security suite ready to install.
This tool also works pretty well:
You do have a choice.
11-29-2019 05:37 PM
Hello, I am trying to uninstall my McAfee software and I have tried both from the control panel, using CC Cleaner, and using the McAfee consumer product remover tool and nothing has worked. With the McAfee consumer product remover tool, it would load about 1/8 of the way and then my computer would wait a really long time and restart. I have tried three times with this tool but nothing has worked. I have a hp spectre 2017 model.
One more problem I have- my computer randomly restarts multiple times throughout the day and I loose everything that was opened and I have to restore my computer tabs. This would also happen when my computer would go to sleep- so I have set it to not go to sleep. The battery is fine. I am not sure what the issue is- I am wondering if it is the McAfee software that has expired on its free trial. (There were around 36000 events due to McAfee software)
any help would be greatly appreciative