• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion

Hi,

I want to download a safety data sheet for Pavilion 15,  but cannot find the exact SDS for my laptop.

I have contacted customer support 5 times today but none of them could help me out on this.

 

I checked a part number of my laptop battery,

and searched on the following link, but there was no exact match.

http://h22235.www2.hp.com/hpinfo/globalcitizenship/environment/productdata/bamsdsuseng.html

 

So I searched by " Pavilion 15" there are about 28 hits and am not sure which one 

is the correct SDS for my laptop.

 

I know that the battery/power is 3-cell 41Wh Li-ion prismatic battery, but where can I find the correct SDS of it??

 

I am already so stressed out so if someone could help me, that would be great!!

 

Thanks

 

 

2 REPLIES 2
HP Recommended

@Romipen 

 

Since there are thousands and thousands of different models/products, no vendors can write manuals for EACH model/product. You have to use a generic information and apply for your machine

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for your comment.

I understand your comment and understand that not all manufacturers make each SDS for each laptop.

However, it is so difficult to indicate which "generic" SDS would match with my laptop because there is no information 

on that........

 

But the good thing is that  I actually found the exact SDS that I was looking for 🙂   so that is a YAY!

 

I hope HP team will improve the SDS page so customers would have an easier time finding what they are looking for.

I learnt from this experience that I will never purchase HP devices. 

 

but thanks for your helpful comment 🙂 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.