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‎04-15-2023 09:02 PM

HP Recommended
Operating System: Microsoft Windows 11

Saya baru membeli laptop HP 14-DQ5000 1 bulan yang lalu, namun akhir-akhir ini sering bluscreen tiba-tiba, lalu restart sendiri. 2 hari yang lalu saya bawa ke tokonya, katanya ini "recovery data", akhirnya saya ambil lagi kemarin, dan baru saya buka pagi ini. Saya hanya buka chrome dan nonton youtube, selang mungkin belasan menit tiba-tiba bluescreennya muncul lagi.. Stopcodenya KERNEL SECURITY CHECK_FAILURE. ini fotonya

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Dan saya juga sempat foto beberapa kali saat layarnya bluescreen sebelumnya

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Category:
1 REPLY 1

‎04-16-2023 11:00 AM

HP Recommended

Hey @Walensya,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

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