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‎09-29-2022 04:01 AM

HP Recommended

Nina62_0-1664481693746.png

 

Was this reply helpful? Yes No

‎09-29-2022 04:25 AM

HP Recommended

Hello @Nina62 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install

Intel Chipset Installation Utility

10.1.18243.8188 Rev.S3.0 MBJan 14, 2020Download

Intel Management Engine Driver

2141.15.0.2511 Rev.W229.8 MBNov 22, 2021Download

Intel Serial IO Driver

30.100.1724.2 Rev.A3.1 MBSep 21, 2017Download

HP Battery Health Manager BIOS Setting Update

1.0.2.1 Rev.A0.5 MBNov 20, 2020Download

Intel Management Engine Firmware

11.8.92.4222 Rev.A11.6 MBApr 18, 2022Download

 

(3) Restart Windows

(4) Test again

(5) Please report your results

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‎09-29-2022 07:32 AM

HP Recommended

Hello,

It has improved, am very grateful.

 

Another question,  windows 10 does not come with installed Microsoft office like windows 11?

 

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‎09-29-2022 07:41 AM - edited ‎09-29-2022 07:45 AM

HP Recommended

Hello @Nina62 

 

@Nina62 wrote:

Hello,

It has improved, am very grateful.

Another question,  windows 10 does not come with installed Microsoft office like windows 11?

 

You're welcome !

 

(1) Please use free OpenSource Apache OpenOffice Suite

--->>> Download setup

 

(2) After setup of OpenOffice and reboot of Windows is done ...

Please create Windows system <restore point> to save the current stable state

How to Create a System Restore Point on Windows 10 or Windows 11

 

Kind regards

Was this reply helpful? Yes No

‎09-29-2022 07:45 AM

HP Recommended

Thank you so  much. 

 

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‎09-29-2022 08:00 AM - edited ‎09-29-2022 08:05 AM

HP Recommended
@Nina62 wrote:

Thank you so  much. 

 

You're welcome !

Good luck

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